Oddish Return & Refund Policy

At Oddish, we are committed to providing high-quality fitness products that support your health and performance. If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return under the following conditions:

The product must be returned within 14 days of delivery
The item must be unused, unworn, and in its original packaging
Proof of purchase (order number or receipt) is required

Non-Returnable Items Include:

Used or damaged items (unless defective upon arrival)
Personal care items (such as supplements, towels, or hygiene-related products)
Clearance or final sale items

2. Damaged or Defective Products

If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos of the product and packaging.

We will offer:

A replacement at no cost, or
A full refund

3. Refund Process

Once your return is received and inspected:

Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping charges are non-refundable (unless the item was defective)

4. Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect
We recommend using a trackable shipping service

Oddish is not responsible for lost return shipments.

5. How to Initiate a Return

To start a return, please contact us at:

📧 skventerprises2050@gmail.com

Include:

Order number
Product name
Reason for return

Our support team will guide you through the process.

6. Exchanges

We currently offer exchanges for defective items only.

If you’d like a different product, please return your original item and place a new order.

7. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

Check your bank account
Contact your payment provider
Then reach out to us for assistance

8. Policy Updates

Oddish reserves the right to update this policy at any time. Changes will be posted on our website.